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QUESTIONS AND ANSWERS
We offer delivery with UPS. You can always follow your package on UPS' own tracking page. You will receive the tracking number by email as soon as your order has been dispatched.
We ship from our warehouse in Hals, North Jutland, Denmark.
If you buy before 2 pm., your order will be dispatched the same day if it is a weekday. Otherwise, we will ship the next business day. The actual delivery typically takes between 1-3 days.
Yes. As soon as your order is shipped, you will receive a tracking number so you can easily follow the delivery process. Should you not receive the package as expected, you will of course receive full compensation or a new shipment.
Yes. By virtue of our satisfaction guarantee, you have the option of returning your purchase within 100 days of receiving the item. Please note that you must pay the return shipping yourself. Read more about our 100-day satisfaction guarantee here.